All orders are completed manually, and we try and complete all orders within 24 hours. If you order on a Friday it will take 48 hours since at the moment our processing team only work weekdays.

We send an email acknowledgement immediately after your order. If you haven't received it the email may have already arrived and got lost. Check your email "Blocked email," "Spam," "Trash," "Bulk" or "Deleted" folders. Make sure your spam settings are turned off for both your computer email AND your email provider.